Question 1

What are your fees?

Accepted Answer

Two ways to work: a one-time Flow Setup, or an ongoing monthly retainer — whichever fits where you are. On the retainer, every tier includes everything, and the only difference is how many emails and SMS go out each month. No percentage-of-revenue surprises. You’ll get an exact number on your intro call.

Question 2

How do your contracts work?

Accepted Answer

Brand retainers start with a 90-day minimum. That’s how long it takes to build the program and see real results. After that it’s month-to-month, and you can cancel with 30 days’ written notice and a quick cancellation call. I earn the renewal every month by tying my work to attributed revenue you can see in your dashboard.

Question 3

What do you commit to?

Accepted Answer

I commit to the work, not a revenue number. In month one you’ll get a clear list of deliverables: flows live, calendar shipped, deliverability healthy. Results depend on your product, offers and list, so I don’t guarantee specific revenue or ROI (see Terms, section 9).

Question 4

Is it only one person that manages my account?

Accepted Answer

Yes — and that’s the point. You work directly with me, the person actually building, sending, and reporting on your emails. No account managers relaying messages, no junior handoffs — senior work and a direct line, every day.

Question 5

Why should I hire an agency versus hiring someone in-house?

Accepted Answer

You get a senior specialist who lives in email & SMS all day — for a fraction of the cost of a full-time hire, and none of the ramp-up, management, or overhead. The program scales the moment you need it to.

Question 6

I don’t want to wait 30 days to see the first set of emails. How fast do you move?

Accepted Answer

First sends typically go out within the first two weeks. I prioritize your highest-revenue flows and campaigns first, then build out the full system in parallel.

Email & SMS, in the open

First post coming soon